dbt22 Privacy Policy —
Your Information Is Our Responsibility

1 Introduction and Applicability

dbt22 ("we", "our", or "platform") is a trusted online gaming service provider in Bangladesh. This Privacy Policy ("Policy") applies to our website dbt22.cam and all related services. When you register, log in, or use any service on our platform, you consent to this Policy.

We believe that protecting your personal information is a fundamental right. That is why dbt22 always follows industry-standard security technology and transparent policies to ensure your privacy. This Policy has been formulated in accordance with the applicable data protection regulations of Bangladesh.

If you have any questions after reading this Policy, please contact our support team.

2 What Information We Collect

To improve the quality of service on the dbt22 platform and to keep your account secure, we collect the following information:

2.1 Information You Provide

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address and mobile number
• Bank account or mobile banking details (bKash, Nagad, Rocket, Upay, etc. — for transaction purposes only)
• Documents submitted for identity verification (copy of national ID card or passport)
• Any other information you provide in designated forms

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type and version
• Activity logs on the platform (login times, play history, transaction records)
• Information collected through cookies and similar tracking technologies
• Referral source and navigation patterns

2.3 Information Received from Third Parties

In some cases, we may receive supplementary information through legitimate third-party services for the purpose of identity verification or fraud prevention. Any such information received is handled under this Policy.

3 Purpose of Using Information

We use collected information only for the specific purposes listed below:

• Account Management: To create, verify, and keep your dbt22 account secure.
• Financial Transaction Processing: To process deposit and withdrawal requests properly.
• Identity Verification: To confirm age and identity (21+ verification).
• Customer Support: To resolve your issues and answer your questions.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To identify risks of excessive play and provide assistance.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze information in order to improve your experience.
• Communication: To inform you about important updates, policy changes, or promotions.

We will never use your information beyond these purposes.

4 Information Storage and Security Measures

dbt22 follows industry-standard technology and processes to protect your personal information:

4.1 Technical Security

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Strong encryption methods are used when storing sensitive information.
• Firewall and Anti-Intrusion Systems: Multiple layers of security are active to prevent unauthorized access.
• Regular Security Audits: Our systems are regularly tested by independent security experts.

4.2 Data Retention Period

Your information is retained for as long as your account is active and for a defined period afterward to meet legal or regulatory requirements. Financial transaction records are kept for the period required under applicable laws of Bangladesh. No information is retained beyond what is necessary.

4.3 Staff Training

All our staff receive regular training on data protection and are bound by confidentiality agreements. Only authorized staff members can access your information.

5 Sharing Information with Third Parties

dbt22 never sells your personal information or transfers it to third parties for commercial purposes. However, in specific situations, sharing certain information may be necessary:

5.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, Upay, and bank transfer services to process your deposits and withdrawals. These third parties are governed by their own privacy policies.

5.2 Technology Partners

Game providers (such as Pragmatic Play, Spribe, JILI, PG Soft, etc.) and technology service providers may receive the minimum information required to deliver their services. All partners are bound by strict data protection agreements.

5.3 Disclosure for Legal Reasons

Information may be disclosed as required by a court order, a request from an investigative authority, or to fulfill a legal obligation under the laws of Bangladesh. In such cases, we always share only the minimum information necessary.

5.4 Anti-Money Laundering

Information about certain transactions may be reported to the relevant authorities to meet the requirements of anti-money laundering and fraud prevention (AML) regulators.

6 Cookies Policy

Cookies are small data files stored on your device that help improve your browsing experience.

6.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining your login state, ensuring security, and providing the core functionality of the platform.
• Functionality Cookies: Help remember your preferences (such as language settings).
• Analytics Cookies: Monitor platform usage and help improve services.
• Security Cookies: Used to prevent fraud and unauthorized access.

6.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent some important features of the platform from working.

7 Your Rights

As a member of the dbt22 platform, you enjoy the following rights regarding your personal information:

• Right of Access: You may request a copy of the information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: Under certain conditions, you may request deletion of your information (except information retained to fulfill legal obligations).
• Right to Object: You may object to the processing of your information for specific purposes.
• Data Portability: You may request your information in a structured format.
• Withdrawal of Consent: You may withdraw your consent at any time, though this will not affect processing that took place before the withdrawal.
• Opt Out of Marketing: You may opt out of promotional communications at any time.

To exercise these rights, contact us at [email protected]. We generally respond to your request within 30 days.

8 Protection of Minors

dbt22 is intended for individuals aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

Age verification is a mandatory step during registration. If we find evidence that a person opened an account while under the age of 21, that account will be immediately suspended and the associated information will be deleted.

If a parent or guardian believes their child has created an account on our platform, please contact [email protected] immediately.

9 Policy Changes

dbt22 may update this Privacy Policy from time to time. The Policy may change under the following circumstances:

• Changes to applicable laws or regulations
• Significant changes to our services or technology
• Improvements to data processing practices
• Addition of new payment methods or partnerships

For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after the updated Policy takes effect will be considered acceptance of the new Policy.

The "Last Updated" date of each version of the Policy is clearly stated at the top of the page.

10 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali

Our data protection team will review your request as quickly as possible and take the necessary steps.