🛡️ Safe Gaming

dbt22 Responsible Gaming — Safety with Enjoyment

Gaming should be a source of fun, not stress. dbt22 places the highest importance on every player's well-being and is committed to ensuring a safe and responsible gaming experience.

For ages 21+

Why is Responsible Gaming Important?

dbt22 believes that online gaming is an entertainment activity, but it is not a solution to financial problems. Responsible gaming on our platform is not just a policy — it is our core philosophy.

Important Notice: dbt22 is only for individuals aged 21 or above. Use of the gaming platform by minors is completely prohibited. Gaming can affect your financial and mental well-being — always play within your limits.

Responsible gaming means you are spending your time and money with awareness. At dbt22, we provide various tools and resources to give you that control. From deposit limits to self-exclusion, our system works in your favour.

If you or someone close to you feels that gaming is becoming a problem, please seek help immediately. Our 24/7 live chat support team is always available to assist you in Bengali.

Our Protection Tools

dbt22 offers multiple effective tools to keep you safe.

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately and cannot be increased before the designated time has passed.

Budget Control

Time-Out Break

Give yourself a temporary break from the platform for any period from 24 hours to 6 weeks. During a time-out it will not be possible to log in to your account.

Time Control

Self-Exclusion

If you feel that gaming is having a negative impact on your life, choose permanent or long-term self-exclusion. This step is the most effective way to protect yourself.

Permanent Protection

Loss Limit

Set a maximum on how much you can lose within a given period. Once the set limit is reached, the system will automatically end the session.

Loss Restriction

Session Time Limit

Set a time limit in advance for how long you will play in one session. When the set time is up, a warning will appear and the session will end automatically.

Session Control

Reality Check

You will be reminded at regular intervals how long you have been playing and how much you have spent. This helps you make informed decisions.

Awareness Building

Age Verification — 21+ Confirmation

dbt22 is a gaming platform exclusively for adults aged 21 or above. We follow a strict age verification process to ensure the safety of minors.

Every user must confirm their age at the time of account registration. In any case of suspicion, we reserve the right to carry out additional verification via national ID card or passport.

Always use a strong password and keep your account logged out so that no minor in your household can access your account.

Parental Guidance

Take the steps below to protect your children from accessing online gaming sites:

  • Use parental control software on your devices
  • Never share your account password with anyone
  • Always log out of your account after use
  • Avoid saving your password in your browser
  • Keep banking information out of reach of children
  • Have open conversations with children about online gaming

Signs of Problem Gaming

If you notice the signs below, you should reconsider your gaming habits.

Psychological and Behavioural Signs

  • Feeling a repeated urge to play in order to recover money that was lost
  • Feeling restless, irritable, or anxious when not gaming
  • Hiding how much you are playing or spending from family or friends
  • Neglecting daily responsibilities, studies, or family in favour of gaming
  • Repeatedly failing in attempts to stop gaming

Financial Signs

  • Using savings or money set aside for essential expenses on gaming
  • Taking out loans or borrowing money from others to cover gaming costs
  • Spending money on gaming while delaying payment of bills or debts
  • Taking money from work, family, or friends for gaming
  • Spending a large portion of your salary or income on gaming and feeling regret
If even one of the signs above applies to you, please contact us via 24/7 live chat or email us at [email protected]. Seeking help is a sign of strength, not weakness.

How to Use the Protection Tools

Set your gaming limits in just a few simple steps.

1

Access Your Account

Log in to your dbt22 account and go to the profile menu.

2

Responsible Gaming Settings

Click on the "Responsible Gaming" menu option.

3

Set Your Limits

Set whichever you need — deposit limit, session time, loss limit, or time-out.

4

Confirm and Save

Confirm your chosen limits. Changes will take effect immediately.

If you have any trouble changing your settings, contact our live chat support — we are ready to help you in Bengali.

Self-Exclusion: A Complete Break

Self-exclusion is the most powerful responsible gaming tool. If you feel that gaming is having a negative impact on your daily life, relationships, or financial situation, choose self-exclusion.

During self-exclusion you will no longer be able to log in to our platform, make any deposits, or receive any promotional emails. Any balance in your account will remain secure.

Self-Exclusion Periods

  • Temporary break: 1 week to 6 months
  • Long-term: 6 months to 5 years
  • Permanent closure: at any time, with no option to reopen
  • Cannot be reactivated before the period ends

Get Help and Support

Problem gaming is a mental health matter. Rather than trying to deal with it alone, seeking professional help is the wisest course of action. The dbt22 support team can guide you towards the right resources and help.

Contact dbt22 Support

Our trained support team will help you resolve your concerns:

  • Live Chat: Get 24/7 support in Bengali
  • Email: [email protected]
  • Your information will be kept completely confidential
  • You will receive help without any judgement or criticism
Remember: Acknowledging a problem and asking for help is an act of courage. Our support team is always by your side.

Tips for Healthy Gaming Habits

Follow these simple tips for responsible gaming.

Set a budget in advance

Decide how much you are willing to spend before you start gaming. Never go beyond this budget — even if it feels like "just a little more".

Set a time limit

Allocate a specific time of day for gaming. Never spend time meant for family, work, or studies on gaming.

Play for entertainment

Do not think of gaming as a source of income. It is a form of entertainment. Never chase losses to try to recover money you have lost.

Do not play under stress

Avoid gaming when you are angry, depressed, or under stress. Decisions made under the influence of emotion are often harmful.

Do not play with borrowed money

Never game with borrowed money or money belonging to others. Only spend money whose loss would not affect your daily life.

Talk to someone close to you

Speak openly with family or a trusted friend about your gaming habits. Their perspective will help you stay on the right path.

Responsible Gaming FAQ

Get answers to common questions about responsible gaming.

After logging into your account, go to Profile Settings and find the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires a set waiting period. If you need help, contact our live chat support.

It is not possible to reactivate your account before the set self-exclusion period ends. Once the period is over, you may request reactivation. In the case of permanent self-exclusion, the account can never be reactivated. This rule exists for your long-term protection.

No. dbt22 is only for individuals aged 21 or above. Creating or using an account by minors is strictly prohibited. If any discrepancy is found during age verification, we reserve the right to suspend the account immediately.

If you feel that gaming is becoming a problem, contact us via 24/7 live chat or at [email protected]. Our trained support agents will help you confidentially and assist you in taking the necessary steps. All your information will be kept completely private.

A time-out is a temporary break that can last from 24 hours to a few weeks — it is mainly used when you want a short pause. Self-exclusion is longer-term and more serious — it is used when gaming has become a real problem and you need to stay away from the platform for an extended period.

Your account balance remains fully secure during self-exclusion. Contact our support team at the end of the exclusion period or if you wish to request a withdrawal. Withdrawals via bKash, Nagad, Rocket, or Upay are typically processed within 10–45 minutes.

Play Safely, Enjoy

Responsible gaming at dbt22 is a commitment. Enjoy our games, stay informed, and keep us close whenever you need us.

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